Open today from 09:00 until 17:00

Terms & Conditions

The Mains of Drum Garden Centre

Effective Date: 26/10/2024

Welcome to The Mains of Drum Garden Centre website, accessible at www.mainsofdrum.co.uk. This website is operated by THE MAINS OF DRUM GARDEN CENTRE LIMITED ("we," "us," "our"), a company registered in the United Kingdom with a business address at The Mains of Drum Garden Centre, Drumoak, Banchory, AB31 5AN. By accessing or using our website, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

1. Account Registration

1.1. To make purchases from our online store, you may be required to create an account. By creating an account, you agree to provide accurate and complete information and to update it as necessary.

1.2. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you suspect unauthorised use of your account.

1.3. You must be at least 18 years of age to create an account and make purchases on our website.

2. Use of Website and Content

2.1. The Mains of Drum Garden Centre grants you a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes.

2.2. The trademarks, logos, and trade names displayed on our website are our exclusive property or that of our licensors. Unauthorised use of these marks is strictly prohibited.

2.3. Users are not permitted to create or post content on our website.

3. Purchases and Payment

3.1. By placing an order through our online store, you agree to purchase products at the prices indicated. All prices listed are in GBP (£) and inclusive of applicable taxes unless otherwise noted.

3.2. Payment must be made at the time of purchase through the accepted payment methods on our website.

3.3. We reserve the right to refuse or cancel any order at our sole discretion, including for reasons of product unavailability, errors in product or pricing information, or suspected fraud.

3.4. Promotions and discounts:

  • Selected items may be offered at promotional prices, and such offers are subject to change without prior notice.
  • Garden club members are entitled to a 10% discount on outdoor plants, outdoor pots, plant care, and pet care items. This discount cannot be used in conjunction with any other offer or promotion.

4. Shipping and Delivery

4.1. We aim to process and ship orders within 5 business days. Shipping costs and estimated delivery times will be provided at checkout and are based on your delivery location and selected shipping method. See our delivery policy for further information.

4.2. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by circumstances beyond our control.

4.3. Risk of loss or damage to products passes to you upon delivery. If you receive a damaged item, please contact us immediately to arrange for a replacement or refund as appropriate.

5. Returns and Refunds

5.1. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange. Please refer to our Returns and Refunds Policy for detailed information on our return and refund procedures.

5.2. To initiate a return, please contact us within 31 days of receiving your item. Products must be returned in their original packaging and condition to qualify for a refund or exchange.

6. Disclaimer of Warranties and Limitation of Liability

6.1. Our website and all information, content, materials, and products available on or through the website are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied.

6.2. To the fullest extent permitted by law, The Mains of Drum Garden Centre disclaims all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

6.3. In no event shall The Mains of Drum Garden Centre or its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products purchased through our website.

7. Changes to Terms and Conditions

7.1. We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our website following any changes indicates your acceptance of the updated terms.

8. Governing Law and Jurisdiction

8.1. These Terms and Conditions are governed by and construed in accordance with the laws of Scotland. You agree that any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: The Mains of Drum Garden Centre, Drumoak, Banchory, AB31 5AN

Thank you for visiting www.mainsofdrum.co.uk and for shopping with The Mains of Drum Garden Centre.