Our Returns Policy
What you need to know…
At The Mains of Drum Garden Centre we want you to be able to buy with confidence. However, should you wish to return your purchases, we are happy to offer a full refund or exchange within 28 days provided there is proof of purchase and the items are returned to us in a re-saleable condition and in its original packaging. We are unable to offer a refund, exchange or credit note on certain products for hygiene and safety reasons. This does not affect your statutory rights.
IF YOU HAVE A FAULTY PRODUCT:
We will attempt to rectify any faults that occur within 12 months from the date of purchase. We will try to offer you a replacement whenever possible. Products must be accompanied by your proof of purchase. This does not affect your statutory rights.
TWO YEAR GUARANTEE ON ALL CONTAINER GROWN HARDY PLANTS:
The Mains of Drum guarantee to credit or replace any container-grown hardy plant which dies, providing it has received reasonable care, bears a Mains of Drum Garden Centre label and is presented for examination with proof of purchase within two years.