08 December 2016 by Natalie Charlton
We are always thrilled to get feedback from our lovely customers – such kind words help us confirm that we are delivering customer service to a high standard.
We received a lovely email from Judith, who visited The Mains of Drum with her family during Santa’s visit. She is happy to share her experience with us:
“Dear Mains of Drum,
I don’t even know where to begin describing what a happy, happy Christmassy day our family had on Saturday the 3rd of December.
On Saturday we popped along to see Santa and to have some lunch.
As usual, the staff were wonderfully cheerful and friendly and although my wee boy was a bit shy with Santa the first time, he was desperate to go back for a second visit, once he was used to the idea. Santa and Mrs. Clause were so good with him and he even got to ring Santa’s bell.
The choir sang beautifully and added a really Christmassy feeling and the food was excellent, as usual.
Six months ago, we weren’t sure if dad would be here this Christmas but he is and he’s doing well and we’ll remember our trip to Drum as a real highlight of the year.
Thank you so much for creating such a festive atmosphere.
Best wishes and Happy Christmas to all the staff,
Judith, Wayne, Rhoan, Ian and Elizabeth.
PS: I’ve attached a few photo’s of our happy faces, at Drum.”
We would like to thank Judith for sharing her words with us and we hope to see you all again soon!